Leading Human Centred AI Adoption

In this session, we explore the critical role leaders play in ensuring AI adoption enhances, rather than diminishes, inclusion, connection and employee experience. As AI becomes increasingly embedded in the workplace, leaders must balance the opportunities presented by new technologies with the diverse needs, capabilities and concerns of their teams.

Human-centred AI adoption recognises that successful implementation is not just about technology. It is about people. Leaders have a responsibility to create environments where employees feel informed, supported and empowered to engage with AI in ways that enhance their work, build confidence and create value for both individuals and organisations.

This session examines how inclusive leaders can support their teams through AI-driven change by fostering curiosity, psychological safety and a growth mindset. Participants will explore practical strategies for building AI confidence, addressing fears and misconceptions, ensuring equitable access to learning opportunities, and creating cultures where innovation and inclusion go hand in hand.

By adopting a human-centred approach to AI, leaders can help employees embrace change, develop future-focused capabilities and thrive in an evolving world of work.

Learning Outcomes

Understanding the Human Impact of AI:
Explore how AI is transforming the workplace and understand the opportunities, challenges and concerns employees may experience during AI adoption.

Leading Human-Centred Change:
Learn how to support teams through technological change in ways that prioritise trust, wellbeing, engagement and inclusion.

Building AI Confidence and Capability:
Discover practical approaches to developing AI literacy and supporting employees with varying levels of experience, confidence and digital skills.

Fostering a Growth Mindset:
Explore how leaders can encourage curiosity, adaptability and continuous learning to help employees navigate change and embrace new technologies.

Creating Inclusive Access to AI Opportunities:
Understand how to ensure all employees have equitable opportunities to learn, contribute and benefit from AI-enabled ways of working.

Empowering Teams to Thrive in an AI-Enabled Workplace:
Strengthen leadership practices that balance innovation, inclusion and human connection, enabling individuals and teams to adapt, perform and succeed in a rapidly changing world of work.